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Best Auto Repair, Tyler

9965 HWY 31 East Tyler, TX 75705

903-630-7999
24/7 Emergency Roadside Service
Shop Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

903-630-7999 | 9965 HWY 31 East Tyler, TX 75705

CUSTOMER SURVEY

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Preferred On-Site Fleet Services of Texas is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Preferred On-Site Fleet Services of Texas we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

  • ari
  • cat
  • cummins
  • john deere
  • wheels
  • penske
  • freightlinger
  • fsi
  • Volvo
  • Goodsam
  • Stemco
  • Mack
  • Fleetnet
  • Element
  • Eaton
  • Bendix
  • peterbuilt
  • Mitzubishi
  • hino
  • isuzu
  • kentworth
  • gmc
  • ford
  • detroit

Testimonials

Friendly staff. Professional fast service. Don't take your truck to the dealer and wait two weeks for over priced repairs! Preferred has well qualified, knowledgeable, experienced mechanics that get the work done in less time at a lower cost. Their on-site repairs avoid towing delays and costs. I have been a customer for several years and have never been disappointed by the service received! Their new location has plenty of room for your truck and trailer and multiple bays to get the work done. Their driver waiting area has comfortable seating, tv, and free snacks as always. You get to talk with the mechanic doing the work if desired without a service advisor blocking direct communication. Drivers are treated with respect rather than as a burden. It's quite clear that the owner takes pride in delivering personal quality service to his customers.
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