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Best Auto Repair, Tyler

9965 HWY 31 East Tyler, TX 75705

903-630-7999
24/7 Emergency Roadside Service
Shop Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

903-630-7999 | 9965 HWY 31 East Tyler, TX 75705

CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the vehicle owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • ari
  • cat
  • cummins
  • john deere
  • wheels
  • penske
  • freightlinger
  • fsi
  • Volvo
  • Goodsam
  • Stemco
  • Mack
  • Fleetnet
  • Element
  • Eaton
  • Bendix
  • peterbuilt
  • Mitzubishi
  • hino
  • isuzu
  • kentworth
  • gmc
  • ford
  • detroit

Testimonials

Friendly staff. Professional fast service. Don't take your truck to the dealer and wait two weeks for over priced repairs! Preferred has well qualified, knowledgeable, experienced mechanics that get the work done in less time at a lower cost. Their on-site repairs avoid towing delays and costs. I have been a customer for several years and have never been disappointed by the service received! Their new location has plenty of room for your truck and trailer and multiple bays to get the work done. Their driver waiting area has comfortable seating, tv, and free snacks as always. You get to talk with the mechanic doing the work if desired without a service advisor blocking direct communication. Drivers are treated with respect rather than as a burden. It's quite clear that the owner takes pride in delivering personal quality service to his customers.
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